If you are not the one attending, we appreciate that you pass this information on to ALL the people who will be attending.
- Akzará SAS group provides free parking space, but is not responsible for material losses of objects, please do not leave valuables in your vehicle.
- Akzará SAS group recommends that for optimal enjoyment of its service it is not necessary to bring valuable items to your reservation or appointment such as chains, rings, bracelets, etc., as these interfere and do not allow for good service. The locker service provided is free of charge. The company is not responsible for the loss of personal items.
- Please do not wear jewelry, which could be lost or damaged by oil, water jets from the jacuzzi, recreational pool or wet areas. We are not responsible for the loss of any type of jewelry or accessories.
- Come in a swimsuit, bring comfortable sandals for your service
- Please arrive 15 minutes early, as some days traffic may be more congested.
- Check your location, remember that we have 2 locations in the town, you must go to the correct one, the one chosen when booking.
- The proper use of the glassware supplied is the responsibility of each customer. We are not responsible for any mishandling that may result in self-harm such as a cut from breaking a glass or container.
- The use of your locker is important, to ensure the order and care of your belongings, please use it.
- It is not permitted to ingest hallucinogenic substances or any type of drugs within the establishment.
- Avoid manipulating buttons, knobs or similar that may cause damage, as these will be charged to your account (sauna knob, Turkish bath, etc.).
- Broken items, such as glasses, cups or plates, must be replaced and will be charged to your account. Please make good use of them.
- You are not allowed to move around the facilities without your gown, please wear it.
- We look forward to your help with punctuality, as this will ensure that you can enjoy your entire ritual.